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leshoppemalaysia
@leshoppe

30 Days Satisfaction Guarantee or your Money Back

Many people tell us that they have bought lots of different products in the past and been disappointed with most of what they have tried. At Salcura, we recognise that this may not be the first time you have tried something different to prescribed treatments. We want to give you the confidence to give Salcura a try, by offering you a 30 days money back guarantee! If you're not 100% happy, send us back the product(s) and receive a full refund.

Money Back Guarantee available when you purchase through www.leshoppe.com/my , with our customer advice team on 014 - 6696 712.


How It Work?

1.  Purchase the actual size from www.leshoppe.com/my. A trial size will be courier to you in the parcel
2.  Use only the trial size upon receive of parcel.

If you are not fully satisfied with the Salcura products you buy it's very simple to get your money back:

1.  Call 014 - 6696 712 to notify us of the return. Please have your order number to hand so we can check your account.
2.  Post the products back to Leshoppe at our address shown on our Contact Us page*. Please include a copy of your order confirmation as this will help us process a refund, without this it may lead to a delay with processing your refund. If you do not have your order confirmation available, please call us on 014 - 6696 712
We will refund the money to you within 5 working days of receiving the returned products.

NOTES: For orders that were paid by card, please allow up to 5 working days for the refund to show back in the payment account. With PayPal orders, please allow at least 24 hours for cleared funds

*Cost of postage to be covered by the sender unless the product is faulty or wrong item has been sent. Return postal charge depends on the size and weight of parcel, but will be similar to the initial delivery charge paid to receive the order. It is advisable to obtain proof of postage from the postal service used.


Terms and Conditions:

1.  The returned items has to be in good condition and unopened.
(We are referring to the actual size items purchased)

Who and What is Eligible for this 30 Days Satisfaction Guarantee?

1.  Only applicable to below Salcura products:
INTENSIVE SKIN NOURISHMENT SPRAY 50ML
ZEODERM SKIN REPAIR MOISTURISER 50ML
BIOSKIN JUNIOR DAILY NOURISHING SPRAY 100ML
BIOSKIN JUNIOR OUTBREAK RESCUE CREAM 50ML
TOPIDA INTIMATE HYGIENE SPRAY 50ML
 
2.  First time user of Salcura items purchased from www.leshoppe.com/my